FAQs

1. Q: Are you manufacture or trading company?

A: We are 100% manufacturer.We have been specializing in all kinds of caster wheels since 2008. Inventor and patents owner of Manganese steel caster wheel.

2. Q: What are the three types of casters?

A: The three main types are swivel casters that rotate 360 degrees for easy maneuvering, swivel casters with brake,and rigid casters that move only forward and backward for straight-line stability.

3. Q: Is it better to have 4 swivel casters or 2?

A:Most applications work best with 2 swivel and 2 rigid casters for optimal balance between maneuverability and directional control. Four swivel casters provide maximum mobility but less stability.

4. Q: Which wheel material is best for my application?

A: Rubber wheels offer quiet operation and shock absorption, polyurethane provides durability and chemical resistance, steel wheels handle heavy loads, and pneumatic wheels work best on rough surfaces.

5. Q: Can I get some samples? And what's the timing?

A: Sure, samples are available, it takes 3-5 days to prepare.We charge some sample cost and will return it during the next order. For loyal customer we’ve worked with, we will give some free sample which hot sell in local market.

6. Q: Can you produce according to the samples?

A: Yes, OEM ODM OBM are acceptable. We can build the molds by your sample or technical drawings.

7. Q: What’s the Minimum quantity of an order?

A: About 50-500 pieces, it depends on different caster products. Different models can be mixed in one order.

8. Q How about quality control in your factory?

A: Quality is our culture, we believe quality is the soul of an enterprise, 100% inspection before shipment.

9. Q: How do you make our business long-term and good relationship?

A: 1. We keep good quality and competitive price to ensure our customers benefit;
2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.